Legal Terms and Conditions

This Terms and Conditions page explains the rules governing use of our platform and the relationship between us and our users. It sets out the rights and obligations that apply when accessing games, making deposits or withdrawals, and participating in promotions. By creating an account and using our services you agree to comply with these terms and any applicable laws. Responsibility for ensuring that online gaming is permitted in your location rests with you, and our policies require adherence to verification, fair play and responsible gambling standards to protect all parties.

Account Responsibilities

Account holders must provide accurate, current and complete information during registration and promptly update any changes. Passwords and security details are confidential and must not be shared; liability for activity on the account rests with the account holder until we are notified of unauthorized access. Multiple or linked accounts are prohibited and may be closed with balances forfeited. Requests to close, restrict or self-exclude an account should be made through our support channels.

Eligibility Requirements

Participation is restricted to natural persons who meet minimum age requirements and are located where our services are permitted. At a minimum, players must be at least 18 years old. Certain jurisdictions may be excluded; it is your responsibility to ensure that play is lawful in your country. We reserve the right to refuse registration or suspend accounts where eligibility cannot be confirmed or appears compromised.

Acceptable Use of the Service

Use of the platform must comply with applicable laws and our security and integrity rules. Prohibited conduct includes fraud, money laundering, use of automated tools or bots, chargebacks, collusion, exploitation of software vulnerabilities and attempts to manipulate game outcomes. Cooperation with audits and investigations is required. Abuse of services, harassment of staff, or attempts to tamper with systems will result in sanctions including account suspension and legal action.

Bonus and Promotion Rules - General Principles

Bonuses and promotions are subject to specific terms that govern eligibility, wagering requirements, game contribution rates, maximum bet limits while a bonus is active and time limits for use. Only one promotion may be active per account unless expressly stated. Bonus-derived funds often carry wagering and withdrawal restrictions; real-money deposits may be required to cash out winnings earned from bonus credits. Abuse of promotions may lead to voiding of bonuses and closure of accounts.

Deposits and Withdrawals

Deposits can be made using approved payment methods and are typically processed instantly, subject to the provider’s terms. Withdrawals require completion of identity verification and may be subject to processing times, method-specific limits and regulatory checks. We may impose withdrawal limits or pay certain jackpots in installments. Fees charged by banks or payment processors are the user’s responsibility unless otherwise stated. EUR is supported for players in Germany, and users must ensure payment methods are valid and in their name.

Dispute Handling

Customer support should be contacted first to resolve disputes; we aim to respond promptly and work toward an amicable solution. If internal resolution cannot be reached, disputes will be handled in accordance with the dispute resolution procedure set out in these terms and under the applicable law and regulatory framework governing our licence. Evidence collection and cooperation during investigations are required from both parties.

Updates to the Terms

These Terms and Conditions may be amended from time to time to reflect changes in law, regulation or service offerings. Material changes will be notified via the site or email. Continued use of the account after publication of updated terms constitutes acceptance of those changes. Users may close their account if they do not accept revised terms.